Effective Date: 8th June 2018

Last Updated: 6th February 2023

CRYO Health LLC, °CRYO.com, °CRYO Wellness Clinic LLC, °CRYO Health Clinic LLC, °CRYO Stay Young. (“°CRYO,” “we,” or “us”) is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, disclose, and protect information about you or associated with you (“personal information”), and your choices about the collection and use of your information. This Privacy Policy applies to the services offered by °CRYO at www.cryo.com and our mobile app.

Our legal basis for collecting and using your information to reach out to you is in our legitimate interests and does not overwrite your data protection interests or fundamental rights and freedoms. °CRYO is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to make service your inquiry for treatment booking/franchise or equipment, provide and improve the service and to design tailor-made offers and promotions. By visiting our website, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our site or mobile application or social media, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name. (“Personal Information”). Personal Information is any data in respect of which your identity is either apparent or can reasonably be ascertained, from the data and/or other data that we or our partners have or are likely to have access.

Information collected can be but is not limited to the following,

• Full Name
• Contact Number
• Email Address
• Location (Town, City, and County)

By providing your personal data to °CRYO, whether you have provided such personal data through our website, over the phone, at a °CRYO location, a smartphone or social media application, or otherwise, you agree to the collection, use, and disclosure of that data in accordance with this Privacy Policy. If you do not consent to such collection, use or disclosure of your personal data, we may not be able to provide you with certain products or services

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Communications

We may use your Personal Information to contact you with newsletters, marketing, SMS or promotional materials and other information.

May I opt out of °CRYO Newsletters and Other Communications?

Yes. We retain basic user contact information to communicate with our customers and their users about product and security updates, relevant marketing and offers. Users can opt out from SMS by following the instructions included in the SMS. Users can unsubscribe from emails by clicking the unsubscribe button included below all emails.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), CRYO, the legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

CRYO may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

What do we do with this data?

We use and disclose your personal data to provide you with services or guest visits to a °CRYO facility, and to offer you other °CRYO products and services. We may also use personal data for related purposes and for purposes, maintaining our relationship with you, including responding to your questions; helping us to identify and inform you about other °CRYO products or services that are likely to be of interest to you; internal accounting and administration, including sharing information with our related bodies corporate for reporting purposes;

using your credit card details for billing purposes; protecting you and °CRYO from error and fraud; improving the website, and developing a better understanding of our customers’ needs.

If you do not provide us with your personal data, we may not be able to provide you with these services.

°CRYO recognizes the trust you place in us when you give us your personal data. Other than disclosure to service providers (explained below) or as required by law (for example, disclosure to various Government departments or to Courts), our policy is that we do not generally give your personal data to other organizations unless you have given us your consent to do so.

We may share your personal data with certain third parties, such as providers of the electronic systems we use to collect and store your personal data; banks and financial institutions you use to make payments to us; and other service providers we use to help us run aspects of our business efficiently.

Our legal basis for collecting and using your information to reach out to you is in our legitimate interests and does not overwrite your data protection interests or fundamental rights and freedoms. Our legitimate interest, in this case, is to offer you content we believe is in line with the theme of your website and you would want to publish, this is why we need to process your data. For this purpose, we will hold your data indefinitely until notified otherwise by yourself.

Changes To This Privacy Policy

This Privacy Policy is effective as of 8th June 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@cryo.com.